Last updated October 4, 2026
If you paid a deposit to reserve an Outpost, you can get all of it back at any time before you buy a vehicle. You don't need to give a reason, and there are no fees. We cover the payment processing fee ourselves.
Email hellorufusretroistics@gmail.com from the address you reserved with, or reply to your payment receipt. Ask for a refund, and that's it.
We start refunds within 5 business days. Your bank or card issuer usually shows the money back within another 5 to 10 business days, depending on them.
A refund cancels your reservation and releases your place in line. You're always welcome to reserve again later, but you'd get a new place in line.
If we ever stop development, we'll refund every outstanding deposit in full.
Refund terms for accessories and vehicle purchases will be published before those go on sale.